Program Schedule (Day 2: Wednesday, Aug. 11, 2021, U.S.)

Please click those “Day” buttons to access/enter different days’ conference sessions.  

US EST: 8:00 AM – 8:50 AM; US PST: 5:00 AM – 5:50 AM; London: 1:00 PM – 1:50 PM; Berlin/Paris, 2:00 PM – 2:50 PM; Beijing 8:00 PM – 8:50 PM; Seoul/Tokyo, 9:00 PM – 9:50 PM

Plenary Talk (III)

“How Patient Advocacy Organizations Can Facilitate Systems Design, Implementation, and Adoption to Improve Patient Outcomes”

Dr. Jerome Jourquin

Susan G. Komen®

Chaired by Dr. Weiwei Chen

US EST: 9:00 AM – 10:50 AM; US PST: 6:00 AM – 7:50 AM; London: 2:00 PM – 3:50 PM; Berlin/Paris, 3:00 PM – 4:50 PM; Beijing 9:00 PM – 10:50 PM; Seoul/Tokyo, 10:00 PM – 11:50 PM

Parallel Sessions 3A-3B-3C-3D

3A: Best Conference Paper Competition ; 3B: Service Design, Operations, and Analytics (II); 3C: Machine Learning and Data-Driven Decision Making; 3D: Service Marketing 

Session 3A : Best Conference Paper Competition  (Chaired by Yingdong Lu)

1570713319 Should Managers Care About Intra-Household Heterogeneity?

Parneet Pahwa (The University of Texas at Dallas, USA); Nanda Kumar (The University of Texas at Dallas, USA); Bps Murthi (The University of Texas at Dallas, USA)

1570715151 Penalizing Neural Network and Autoencoder for the Analysis of Marketing Measurement Scales in Service Marketing Applications

Toshikuni Sato (lshinomaki Senshu University, Japan

1570721764 A U-Net Architecture Based Model for Precise Air Pollution Concentration Monitoring

Feihong Wang (Insights Value Technology, China); Gang Zhou (Insights Value Technology, China); Yaning Wang (Insights Value Technology, China); Huiling Duan (Insights Value Technology, China); Qing Xu (Insights Value Technology, China); Guoxing Wang (Insights Value Technology, China); Wenjun Yin (Insights Value Technology, China)

1570721939 Intelligent Identification of High Emission Road Segment Based on Large-Scale Traffic Datasets

Zilong Huang (Insights Value Technology, China)

1570730893 The Power of Analytics in Epidemiology for COVID 79: Prediction, Prevalence, and Vaccine Allocation

Mohammed Amine Bennouna (Massachusetts Institute of Technology, USA); David Alexandre Nze Ndong
(Massachusetts Institute of Technology, USA); Georgia Perakis (USA); Divya Singhvi (IBM Research, USA); Omar Ska Ii Lami (Massachusetts Institute of Technology, USA); loannis Spantidakis (Massachusetts Institute of Technology, USA); Leann Thayaparan (Massachusetts Institute of Technology, USA); Asterios Tsiourvas
(Massachusetts Institute of Technology, USA); Shane Weisberg (Massachusetts Institute of Technology, USA)

Speakers are highlighted in Red Violet

click to enter session 3a (closed)

Session 3B : Service Design, Operations, and Analytics (II) (Chaired by Maoning Chen)

1570721376 A Deadlock-Solving Traffic Control Method for Automated Guided Vehicle Systems (AGVS)

Maoning Chen (Tsinghua University, China); Yuangen Lu (Tsinghua University, China); Canrong Zhang (Tsinghua University, China)

1570729865 Reordered and Re-Filtering Framework for Subgraph Isomorphism

Wenjie Zhang (Tsinghua Shenzhen International Graduate School, University Town of Shenzhen, Nanshan District, China); Wai Kin (Victor) Chan (Tsinghua University & TBSI and SIGS, China)

1570731224 Order Batching Problem in 020 Supermarkets

Kewei Zhou (Central University of Finance and Economics, China); Kexin Gao (Central University of Finance and Economics, China); Shandong Mou (Central University of Finance and Economics, China)

1570731298 Advance Selling and Upgrading in Priority Queues

Ping Cao (University of Science and Technology of China, China); Yaolei Wang (University of Science and Technology of China, China); Jingui Xie (Technical University of Munich, Germany); Dongyuan Zhan (University College London, United Kingdom (Great Britain))

1570731080 Electric Vehicle Battery Charging Scheduling Under the Battery Swapping Mode

Yuqing Zhang (Beijing Jiaotong University, China)

Speakers are highlighted in Red Violet

  click to enter session 3b (closed) 

Session 3C : Machine Learning and Data-Driven Decision Making (Chaired by Xiulin Xie)

1570720073 Generalized Bandits with Learning and Queueing in Split Liver Transplantation

Yanhan Tang (3333 Forbes Avenue & Carnegie Mellon University, USA); Alan Scheller-Wolf (CMU, USA); Sridhar Tayur (Carnegie Mellon University, USA); Andrew Li (Carnegie Mellon University, USA)

1570722076 Construction Cost Prediction for Multi-Family Housing Projects Based on Support Vector Regression

Wenhui Guo (Nanjing University, China); Qian Li (Nanjing University, China)

1570722142 Evolution of Intellectual Structure of Data Mining Research Based on Keywords

Yue Huang (Beijing Language and Culture University, China); Runyu Tian (Beijing Language and Culture University, China); Yonghe Yang (Beijing Language and Culture University, China)

1570724948 Pay for Performance Schemes and Hospital HIT Adoption in the US

Ningning Cheng (The Chinese University of Hong Kong, Hong Kong); Hongfei Li (The Chinese University of Hong Kong, Hong Kong); Youngsok Bang (Yonsei University, Korea (South))

1570729039 Transparent Sequential Learning for Statistical Process Control of Serially Correlated Data

Xiulin Xie (University of Florida, USA)

Speakers are highlighted in Red Violet

click to enter session 3c (closed) 

Session 3D : Service Marketing (Chaired by Dr. Selcuk Ertekin)

1570707440 COVID-19 Lessons for the Service Professional

Mairi Macintyre (University of Warwick, United Kingdom (Great Britain))

1570720800 Not All Marketer-Generated Content is Equal: The Respective Effect of MGC on WOM Across Different Stages of New Product Introduction

Yuzhuo Li (Tianjin University, China); Min Zhang (Tianjin University, China); Yiwei Li (Tianjin University, China); Lin Sun (Tianjin University, China)

1570720929 Identifying Customer Requirements from the Perspective of Product Competitive Advantages

Lin Sun (Tianjin University, China); Min Zhang (Tianjin University, China); Yuzhuo Li (Tianjin University, China); Yiwei Li (Tianjin University, China)

1570720692 Beyond Presence: Creating Attractive Online Retailing Stores Through the Cool AR Technology

Yiwei Li (Tianjin University, China); Min Zhang (Tianjin University, China); Lin Sun (Tianjin University, China); Yuzhuo Li (Tianjin University, China)

1570731750 An Object-Oriented Coding Approach for Longitudinal Comparison of Social Media User Comments

Selcuk Ertekin (Brenau University, USA)

Speakers are highlighted in Red Violet

click to enter session 3d (closed)

Please click a dot above to access a different session (3A, 3B, 3C or 3D)

US EST: 8:00 PM – 8:50 PM; US PST: 5:00 PM – 5:50 PM; (next day AM) London: 1:00 AM – 1:50 AM; Berlin/Paris, 2:00 AM – 2:50 AM; Beijing 8:00 AM – 8:50 AM; Seoul/Tokyo, 9:00 AM – 9:50 AM

(all AM next day)

Plenary Talk (II)

“ Capacity Allocation of Production Service Systems under Service-oriented Manufacturing (SOM) Paradigm” 

Dr. Zhibin Jiang

Shanghai JiaoTong University

Chaired by Dr. Robin Qiu

US EST: 9:00 PM – 10:50 PM; US PST: 6:00 AM – 7:50 AM; (next day AM) London: 2:00 AM – 3:50 AM; Berlin/Paris, 3:00 AM – 4:50 AM; Beijing 9:00 AM – 10:50 AM; Seoul/Tokyo, 10:00 AM – 11:50 AM

(all AM next day)

Parallel Session 4A-4B-4C-4D-4E

4A: Healthcare Services (II) ; 4B: Data Analytics and Al (II); 4C: Smart City and Energy (II), 4D: Optimization and Risk of Service System {II), 4E:  Interface on Operations, Finance, and Technology (I) 

 Session 4A : Healthcare Services (II) (Chaired by Dr. Na Gang)

1570729612 Managing Hospital Inpatient Beds Under Clustered Overflow Configuration

Xuran Gong (Shanghai Jiao Tong University, China); Na Geng (Shanghai Jiao Tong University, China)

1570725948 Mitigating Overtime Risk in Tactical Surgical Scheduling

Wang Yu (Northeastern University, China)

1570720077 Split Liver Transplantation: An Analytical Decision Support Model

Yanhan Tang (3333 Forbes Avenue & Carnegie Mellon University, USA); Alan Scheller-Wolf (CMU, USA); Sridhar Tayur (Carnegie Mellon University, USA

1570730790 Scheduling Strategy of Outpatient Appointments Considering the Additional Service Number of the Physicians (No recorded video yet)

Jie Gu (Nankai University, China, China); Lingheng Liu (Nankai University, China); Feng Liang (Nankai University, China); Qian Wang (Nankai University, China)

1570731297 Appointment Window Scheduling with Wait-Dependent Abandonment for Elective Inpatient Admission

Yuwei Lu (Guangxi University of Science of Technology, China)

Speakers are highlighted in Red Violet

click to enter session 4a (closed)

 Session 4B : Data Analytics and Al (II)  (Chaired by Jianzhong Du)
1570719213 Machine Learning Based Research on Prediction of Surgery Duration and Analysis of Influencing Factors

Ruoyi Chen (Shenzhen University, China); Hainan Guo (3688 Nanhai Avenue & Shenzhen University, China); Hongsen Lai (Carnegie Mellon University, China); Linze Hong (Shenzhen University, China)

1570719451 Rate Analysis for Optimal Computing Budget Allocation Algorithms

Yanwen Li (City University of Hong Kong, Hong Kong); Siyang Gao (City University of Hong Kong, Hong Kong)

1570720987 Feasible Non-Pharmaceutical Intervention Selection in the Presence of Multiple Simulation Models

Jianzhong Du (City University of Hong Kong, China); Siyang Gao (City University of Hong Kong, Hong Kong); Jiannan Yang (City University of Hong Kong, China); Hanchu Zhou (City University of Hong Kong, China); Qingpeng Zhang (City University of Hong Kong, China)

1570730003 Agent-Based Simulation to Cultivate People’s Good Sense of Adopting Mitigation Measures in Containing Virus Spreading

Robin Qiu (The Pennsylvania State University, USA); Iris Gong (Methacton School District, USA)

1570731507 Constructing Confidence Intervals for Nested Simulation

Kun Zhang (Renmin University of China & No, China)

Speakers are highlighted in Red Violet

click to enter session 4b (closed) 

 Session 4C : Smart City and Energy (II) (Chaired by Dr. Hongrui Liu)

1570722363 A Comparative Study of Machine Learning Models in Predicting Energy Consumption

Hongrui Liu (San Jose State University, USA)

1570730424 Broadening the Scope of Analysis for Peer-To-Peer Local Energy Markets to Improve Design Evaluations: An Agent-Based Simulation Approach

Steven Beattie (Tsinghua University (TBSI), China, USA); Wai Kin (Victor) Chan (Tsinghua University & TBSI and SIGS, China)

1570730911 Solar Radiation Ramping Events Modeling Using Spatial-Temporal Mutually Interactive Processes

Minghe Zhang (Georgia Institute of Technology, USA); Chen Xu (Georgia Institute of Technology, USA); Andy Sun (Georgia Institute of Technology, USA); Feng Qiu (Argonne National Laboratory, USA); Yao Xie (Georgia Institute of Technology, USA)

1570730934 Reliability Assessment of Urban Energy Systems

Hadise Rasoulian (Concordia University, Canada); Ursula Eicker (Canada Excellence Research Chair Next Generation Cities, Canada)

1570731762 Learning Electricity Customer Outage Data for Outage Prediction and Resilience Modeling

Shixiang Zhu (Georgia Institute of Technology, USA); Rui Yao (Argonne National Laboratory, USA); Yao Xie
(Georgia Institute of Technology, USA); Feng Qiu (Argonne National Laboratory, USA)

Speakers are highlighted in Red Violet

click to enter session 4c (closed)

Session 4D : Optimization and Risk of Service System {II) (Chaired by Dr. Lili Liu )

1570730090 Research on Hotel Customer Preferences and Satisfaction Based on Text Mining: Taking Ctrip Hotel Reviews as an Example

Jing Wang (Nanjing University of Aeronautics and Astronautics, China)

1570731098 Systemic Risk Measurement of China’s Banking Industry Based on Comprehensive Index Method

Chuanmin Mi (Nanjing University of Aeronautics and Astronautics, China); Xuejing Ji (Nanjing University of Aeronautics and Astronautics, China)

1570731220 Research on Cause Chain of Power Production Personal Accidents Based on a Combined Association Analysis Method (no recorded video yet)

Chufan Zhao (Nanjing University of Aeronautics and Astronautics, China); Chuanmin Mi (Nanjing University of Aeronautics and Astronautics, China)

1570731512 A Study of Factors Affecting Online Post-Purchase Reviews: An Elaboration Likelihood Model Perspective

Qianru Tao (Nanjing University of Aeronautics and Astronautics, China); Lili Liu (Nanjing University of Aeronautics and Astronautics, China)

1570731588 Understanding Continuance Intention of Online-Merge-Offline (OMO) Educational Services: An Empirical Study

Jiujiu Jiang (Nanjing University of Aeronautics and Astronautics, China); Lili Liu (Nanjing University of Aeronautics and Astronautics, China)

Speakers are highlighted in Red Violet

click to enter session 4d

Session 4E : Interface on Operations, Finance, and Technology (I) (Chaired by Dr. Hongyan Dai)

1570719381 The Interplay of Earnings, Ratings, and Penalties on Shoring Platforms: An Empirical Investigation

Yuqian Xu (University of Illinois at Urbana-Champaign, USA); Baile Lu (Zhejiang Univerisity, China); Anindya Ghose (NYU, USA); Hongyan Dai (China); Weihua Zhou (Zhejiang University, China)

1570721097 Value of Personalized Dispatch in 020 On-Demand Delivery Services

Jiawei Tao (Tsinghua University, China); Hongyan Dai (China); Weiwei Chen (Rutgers University, USA); Hai Jiang (Tsinghua University, China)

1570721625 Blockchain-Enabled Deep-Tier Supply Chain Finance

Yunzhe Qiu (Washington University in St. Louis, USA); Lingxiu Dong (Washington University in St. Louis, USA); Fasheng Xu (Syracuse University, USA)

1570720781 Strategic Dual-Channel Pricing Gomes with E-Retailer Finance

Yang Liu (Central University of Finance and Economics, China); Nina Yan (Central University of Finance and Economics, China); Xun Xu (California State University, Stanislaus, USA); Xiuli He (USA)

1570720839 Implications of Product Line Competition on Channel Matching Strategies in a Retail Platform

Bin Dai (Economics and Management School, Wuhan University, China); Minglu Wang (Economics and Management School, Wuhan University, China); Jiannan Ke (Economics and Management School, Wuhan University, China)

Speakers are highlighted in Red Violet

click to enter session 4e (closed)

Please click a dot above to access a different session (4A, 4B, 4C, 4D or 4E)